Mark Davies

Mark Davies

Business/IT Consultant

e:mark@mrd-global.com
w:www.mrd-global.com
m:+1-613-498-8520

A business-focused IT Director / Chief Technology Officer with a proven track record within B2B, B2C, outsourced services, software development, managed services, ISPs, M&A, corporate & commercial markets.

Key Skills

  • Strong IT operational leadership with strategic planning, implementation and management experience.
  • Results oriented & delivery-focused with IT operations, infrastructure & systems development skills.
  • Experience in business-aligned solutions: IT infrastructure, strategy, technology roadmaps, change management, strategic partners, investors, business-start-ups, due-diligence, acquisitions, business process re-engineering, budgets, IT support, help desks, team management & technology deployment.

Professional Experience

CONSULTANT: Independent Consultancy Assignments - Ontario, Canada

Nov 2006 to Present

Responsible for providing strategic-level technical, IT and IS support to a portfolio of clients, advising on business impact of IT and delivery of key IT change initiatives.

  • Specialized in system migration, process re-engineering, SQL deployment & system redesign
  • Migrated a multi-site organisation from peer-to-peer solution into a Windows 2003 network
  • Redesigned & implemented MS-SQL database to hold 400Gb of flat file data for a key client
  • Deployed solutions for customer websites and intranet portals using ASP.Net and MS-SQL
  • Integration of e-Commerce with external systems and databases (Linux, MySQL, PHP, etc.)
  • Built VMware (ESXi) environment for Linux servers (dns, mail, web, database, PXE, etc.)

CHIEF TECHNOLOGY OFFICER / DIRECTOR: Virtual IT Ltd - London, England

Feb 2002 to Nov 2006

Responsible for strategic-level technical management, including control of systems, infrastructure, support and services within a London-based managed service provider.

  • Appointed to deliver business-critical IT services, utilising remotely managed infrastructure services
  • Specialized in controlling remote services including firewalls, servers, desktop & Active Directory
  • Co-authored development of the Virtual IT business plan, in conjunction with a fellow director
  • Drove successful fundraising activities for business start-up, advising key investors on technical issues
  • Led the design and delivery of two London-based data centre environments for internal use
  • Developed centralized reporting tools using .NET and MS-SQL technology to support growth plans
  • Successfully linked VPNs between 300+ sites, providing remote IT services securely & efficiently
  • Developed operations to provide rollout and support for 2,500 business desktop users solution
  • Provided IT and technical support across the business, experiencing 70% year-on-year growth

GROUP CHIEF TECHNOLOGY OFFICER(Consultant): AccessKenya Ltd - Nairobi, Kenya

Feb 2002 to Nov 2006

Responsible for delivering mission-critical IT services, defining business-aligned IT /IS strategies, providing hands-on IT guidance and driving operational / network structures.

  • Appointed as CTO within an expanding Internet service provider, spending 50% of time in Nairobi
  • Provided technical leadership across the business, controlling IT teams of 50+ staff
  • Defined strategies & identified technology requirements to support 100%+ year-on-year growth
  • Established formalised project management methodologies for technical engineering & IT teams
  • Designed Juniper layer 3 solution allowing ISPs to share a layer 2 wireless local loop solution
  • Deployed Cisco network technology to provide the most stable network of any ISP based in Kenya

IT DIRECTOR, EUROPE(Consultant): NTT/Verio Europe - London, England

Jul 2001 to Feb 2002

Appointed as an Independent IT/business Consultant reporting directly to the Head of Verio in Europe.

  • Lead and managed all aspects of IT and consultant for providing technical/business advice to senior management
  • Successful lead the design & deployment of a Prism-based billing solution
  • Provided the finance group with best-practice knowledge for the implementation of Sage Enterprise

VICE PRESIDENT: Primus Telecommunications Europe - London, England

Oct 2000 to May 2001

Provide leadership and drive business development and mergers and acquisitions for Europe.

  • Responsible for leading business development within a leading global telecoms business
  • Drove the entire acquisition cycle from prospecting through to closing & integration
  • Identified need for strategic relationship with Fibernet for an annual cost savings of £1m+
  • Implemented standardized business practices including forecasting, performance analysis & KPIs

DIRECTOR, ACQUISITIONS & INTEGRATIONS: PSINet Europe - Geneva, Switzerland

Jul 1997 to Sep 2000

Lead technology business acquisitions & due-diligence processes across Europe.

  • Appointed to senior-level role to perform operational due-diligence on over 20+ European ISPs
  • Designed and implemented European systems & infrastructure
  • Established & deployed internal communications systems, including European web portals and sites
  • Successfully designed & built technical infrastructure for the European Technical Centre operations

Early Career

  • TECHNICAL SUPPORT MANAGER, EUROPE: Sense8 SA - Geneva, Switzerland
  • NETWORK ADMINISTRATOR: Autodesk - San Rafael, California
  • TECHNICAL DIRECTOR: Megalon - Novato, California
  • LEAD SOFTWARE ENGINEER: Scientific Modelling Division, Autodesk - San Rafael, California
  • SCIENTIFIC VISUALISATION SPECIALIST: Hypercube - Ontario, Canada

Education

University of Waterloo

MSc in Theoretical Chemistry, 1991

Winner of the ‘Bruker Spectrospin Graduate Scholarship’.

BSc in Chemistry with Math Specialization, Minor in Computer Science, 1988

Achieved an honors degree in Chemistry with a specialization in mathematics as a prerequisite for theoretical chemistry postgraduate studies.