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Applications

Application selection and implementation.

The selection process for an application should be proportional to the cost of deployment and criticality of the solution. It is too easy to select something that fits todays requirements without fully understanding what it will take to enhance or migrate to another system in the future.

applications for windows
Application implementation has the following major steps
  1. Selection Criteria - the business case
  2. Research products and present findings
  3. Refine business requirements
  4. Review implementation options and select product/vendor
  5. Complete product development phase
  6. Rollout of solution
  7. On going operations (maintenance)

Within each stage project management is undertaken (tracking, sign-offs, reporting, etc.)

Example Applications

Below are some of the applications we have assisted companies in deploying:

logos of applications
  • Goldmine - web site for Goldmine external link
    Salesforce automation/Customer Resource Management - help small and medium sized teams manage their sales leads, manage sales communications and gives management view of everyone's sales funnel.
  • Prism - web site for Inovaware - developers of Prism external link
    Billing and rating engine for service based providers - generate invoices from usage based data collected from core systems.
  • Tetra CS3 - web site for Sage 1000 - replacement of CS3 external link
    Tetra CS3 was an accounting package offered by Sage. They have retired the application and now use Sage 500 or Sage 1000. CS3 was one of the first medium sized accounting packages to use recurring invoices with a deferred revenue model.
  • OSTicket - web site for OSTicket external link
    An open source Ticketing System - a web hosted ticketing system for small to medium sized support teams. It is focused on helpdesk and trouble tickets rather than product defect tracking. It has a good user interface and email integration.
  • MediaWiki - web site for MediaWiki external link
    The defacto standard in Wiki software - mediawiki is the engine of Wikipedia and is used by most larger corporations. The installation and enhancement (via security changes and plugin modules) makes mediawiki an excellent internal and external Wiki engine.

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